Chinglish Talk Privacy Policy

Last Updated: December 5, 2025

1. Information We Collect

1.1 Information You Provide

• Account Information: When you register an account, we collect your username, email address, password, and other registration details.
• Profile Information: You may optionally provide profile photos, bio, language preferences, and other profile details.
• Content You Post: Text, images, audio, video, and other content you publish through our application.
• Communication Information: Chat messages, comments, likes, and other interactions with other users.

1.2 Information We Collect Automatically

• Device Information: Device model, operating system version, unique device identifiers, IP address, and similar technical information.
• Usage Information: Date and time of service use, feature usage frequency, error logs, and other usage data.
• Location Information: With your permission, we may collect your geographic location information.

2. How We Use Your Information

We collect your personal information primarily for the following purposes:

• Provide, maintain, and improve our services
• Create and maintain your user account
• Process your content publishing and sharing
• Send you service notifications and important updates
• Respond to your customer support requests
• Detect, investigate, and prevent fraud or other inappropriate behavior
• Comply with legal and regulatory requirements

3. Content Publishing and Visibility

3.1 Public Content

Content you post (including text, images, audio, video, etc.) is visible to other users by default. Please note:

• Your username and posted content will be displayed to other users
• Other users can view, comment on, and like your content
• Content you post may be indexed by search engines

3.2 Content Deletion Restrictions

In certain circumstances, content you post may not be deletable:

• Content has been quoted or shared by other users
• Content is involved in ongoing investigations or legal proceedings
• Content has been reported and is under review
• Content has been processed by administrators for violating community guidelines
• Content needs to be retained for security, legal, or technical reasons

4. Reporting Function

We provide reporting functionality to maintain community standards:

• Users can report inappropriate content or behavior
• Reported content will be recorded and may be subject to review
• We may retain reporting records for security and service improvement purposes
• Malicious reporting may be subject to appropriate action

5. Information Sharing and Disclosure

We do not sell or rent your personal information to third parties without your consent, except in the following circumstances:

• Legal Requirements: To comply with laws, regulations, court orders, or government requests
• Protection of Rights: To protect our rights or the rights, property, or safety of others
• Business Transfers: In connection with business transactions such as mergers, acquisitions, or asset sales
• Service Providers: With trusted third parties who help us operate our services
• With Your Consent: With your explicit consent

6. Data Security

We implement the following measures to protect the security of your personal information:

• Use encryption technology to protect data transmission
• Implement access controls and authentication mechanisms
• Conduct regular security audits and vulnerability scans
• Provide privacy protection training to employees
• Establish data backup and disaster recovery mechanisms

7. Data Retention

We will retain your personal information for the following periods:

• Account Information: During the account existence and for a reasonable period after account deletion
• Posted Content: Retention period determined based on content type and user settings
• Log Information: Retention period determined based on business needs and legal requirements

8. Your Rights

You have the following rights:

• Right to Access: View the personal information we hold about you
• Right to Rectification: Update or correct inaccurate information
• Right to Deletion: Request deletion of your personal information (subject to Section 3.2)
• Right to Withdraw Consent: Withdraw previously given consent
• Account Deletion: Request deletion of your account

9. California Privacy Rights (CCPA/CPRA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA):

• Right to Know: Request information about the categories and specific pieces of personal information we collect
• Right to Delete: Request deletion of your personal information
• Right to Opt-Out: Opt-out of the sale or sharing of your personal information
• Right to Limit Sensitive Information Use: Limit the use and disclosure of sensitive personal information
• Right to Non-Discrimination: Exercise these rights without facing discrimination

To exercise these rights, contact us using the information in Section 13.

10. Children's Privacy

Our services are not directed to children under 13 years of age. If you are under 13, please do not use our services. If you are a minor between 13-17 years of age, please use our services only with the consent of your parent or legal guardian.

11. International Data Transfers

Your personal information may be transferred to and processed on servers located outside of your country. We implement appropriate safeguards to ensure such transfers comply with applicable data protection laws, including Standard Contractual Clauses approved by the European Commission where applicable.

12. Policy Updates

We may update this Privacy Policy from time to time. Material changes will be notified through in-app notifications or other appropriate means. We encourage you to review this policy periodically to stay informed about our privacy practices.

13. Contact Us

If you have any questions, concerns, or complaints about this Privacy Policy, please contact us:

• Email: gao.xue.qi1@gmail.com

14. Legal Basis for Processing (GDPR)

If you are located in the European Economic Area (EEA), our legal basis for collecting and using your personal information depends on the specific context:

• Performance of Contract: To provide and maintain our services
• Legitimate Interests: To improve our services and protect our users
• Consent: For specific purposes where you have given consent
• Legal Obligation: To comply with applicable laws and regulations